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from earlier at work
2007-09-12 02:12:27
was unable to ping a register after i had them check the connection to the switch, reboot, ect.
so i paged a field tech who was there the day before via nextel pager
nosy/bat shit insane co-worker upon hearing beep when i paged our tech:
her: whats the problem your the tech about?
me: just a register that won't ping. it's probably a bad net card. i've already done all of the trouble shooting we can on this end.
her: what register number is it?
me: 5
her: are you SURE? (only a few stores have 5 registers rather than 3 or 4)
me: yes
her: how do you know?
me: i just checked. they have 5.
her: HOW did you check?
me: i had them manually count the registers, and i checked on our website and verified they have serials for 5 registers
her: *looking at an outdated AS400 list we never refer to anymore* says here they have 3...
me: they have 5. theres no doubt about this.
her: *exists nosy mode, enters GHETTO BAT SHIT INSANE MODE*
starts yelling shit about how shes probably right and that i'm rejecting her help and giving attitude.
she did this once before and told our boss, who didn't give 2 shits. -
work
2007-09-09 12:50:58
caller: i'm trying to clock in and the IBM doesn't wanna work
me: can you elaborate a bit on "doesn't wanna work"?
her: its not working
me: .....
her: the little man keeps running
me: oh, it's stuck on the load screen for time clock?
her: yes, the little man in the boat
now, i've no clue at all where shes seeing a boat. if she's going to hallucinate anything though, it's probably for the best that it's a sexual inuendo. "little man in the boat". -
work
2007-09-06 16:39:08
caller: checks aren't working on my registers. it jsut tells me to retry
me: ok, hold on a minute
*stops, and then starts the process that approves checks*
*notices she hung up while on hold. they do this all the time and never admit it*
*phone rings*
me: tech support, this is mike
caller: hi, i was just talking to you
me: ya...you must have gotten disconnected while i had you on HOLD |:<
her:....uhh, ya ._.
me: ok, try a check now. it should be fine
her: ok, it says check declined
me: then the customer's check has been declined. you can't take it
her: but i know her
me: if it says declined, there is a reason. like not having money.
her: but i know her. i know better than to-
me: if it says declined, she was declined.
and so on, with her disbelief of her broke friend. -
work
2007-09-04 18:27:22
caller: i need to print the last report i processed
me: alright, hold on a moment *remotes into computer. decides to instruct him instead of doing it myself, that way he won't call me next time*
me: ok, press f3
him: *exits out of program* ok, now where do i open "f3"?
me: :/.....no, i wanted you to pressthe f3 key
him: ok, i pressed f3
me: well, youre not in the program anymore. re-launch it
him: *launches it*
me: ok, goto the manager's menu. it should be number 3
him: *goes to reports menu, and presses f3 (exists to previous menu) *
me: no. the manager's menu.
and so on with other minor frustrations until i fixed his stupid problem. -
work
2007-09-03 13:17:58
caller: oh, hi. my register 3 won't process checks.
me: alright, what does it do when you try?
caller: it just counts down and asks me to retry
(ah, an actual problem)
me: ok, hold on while i take i look *remotes into register* ok, i'm gonna take this register down and troubleshoot it
him: you can't take this register down. we're too busy.
me: well, i can't troubleshoot it unless it's down
him: you HAVE to take down THIS one? (the one with the problem)
me:....yes
him: ok, i'll just deal with it. *hangs up*
he'll probably call back within the hour. jackass
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