If you are having repeated
troubles logging into the site, try logging into the
forum one time first, and then the site.
If that doesn't work, here's what you can do to help
troubleshoot a solution:
-
The login is cookie based. This means
that you should have cookies enabled on your browser for
this site.
If you are using Internet Explorer go to the menu Tools > "Internet Options..." and click on the privacy tab.
Slide the security bar to the bottom to accept all cookies.
If you are using Firefox, go to Tools > Options >
Privacy > Cookies and tick the box that says "Allow sites to set cookies"
-
The forum and site logins are currently separate. Just
because you are logged into the forum doesn't necessarily
mean that you are logged into the site.
-
Your forum username/password is the same as your site
username/password. You
do not need to have a separate username/password for the
forum
and
the site.
-
If you can log into the forum but not the site,
start by running this
logout procedure and try logging in again.
-
If you can still log into the forum but not the site, clear
your browser cookies/cache. If
you see
a listing for following, you have
not correctly cleared your cookies:
_COOKIE["cookie_user_id"] |
_COOKIE["cookie_session_id"] |
-
If you still see listings for the cookies after you clear
your cookies/cache, you may have to clear your cookies
manually. Delete all items in the following directories:
Internet Explorer: [drive]:\[path_to_temp_files]\Temporary
Internet Files\content.ie5\
Mozilla: [drive]:\[path_to_temp_files]\Mozilla Cache\Cache
Netscape: [drive]:\[path_to_temp_files]\Netscape\Users\[user
name]\Cache
-
If you are still having troubles, reset
your password,
clear your cache/cookies by repeating steps 4 and 5, and
try it again.
-
Uuugh, you've reached this step and still have trouble?
Try a different browser like Mozilla.
-
If you get to this step fulfilling all previous
steps correctly, chop your computer into little bits, mix
with
flower, bake at 450°C for 45 mins, allow to cool and
serve with ice cream. Feeds 4-6.
-
Don't do step 9. Instead, copy/paste the information
given in step 5, email it along with your site username,
operating system name, operating system version, browser
name, and
browser
version to the site admin and
they will see what can be done (and them maybe do step 9).
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