DeepDiscount delivers a steaming pile of...

[Garylisk]

CRAP.

Yes. Read on.

December 1st, 2008:

Code: Select all

Thank you for ordering from DeepDiscount.com.  Your purchase information      
appears below.                                                                
                                                                              
You will receive a shipping confirmation e-mail once your order is shipped.
...
Order Number:  22181481                                                       
Intended Shipping Method:  5 - 10 BUSINESS DAY DELIVERY                       
                                                                              
Quantity Item #       Description                            Price    Status  
-------- ------------ ----------------------------------- ---------- ---------
     1   BAN080304      DVD : LUCKY STAR V.04 (LE)        $   33.74  Backorder
     1   GEN008489      DVD : WHEN THEY CRY V.05          $   20.97  In-stock 

It says "Backorder" but it was a Pre Order. I was ordering volume 4 WAAAAAY in advance to be SURE I got a copy.

February 18th, 2009:

Code: Select all

Thank you for your recent order.  Due to an overwhelming demand for the       
item(s)listed, we are temporarily out of stock.  If you ordered with a credit 
card, you will not be charged until the item ships.  We expect to receive this
merchandise and ship your order within twenty-one days.                       
                                                                              
If you do not wish to wait, please contact our Customer Service department    
via  email at cs@deepdiscount.com to cancel.  We apologize for the delay and  
thank you for your patience and understanding.                                
                                                                              
Best regards,                                                                 
DeepDiscount.com

         Item #            Description                                        
         BAN080304         DVD : LUCKY STAR V.04 (LE)

I figure I'll wait. They didn't get all their pre-orders from the disrtibutor in time. That's fine. I am in no hurry.

March 20th, 2009:

Code: Select all

A few weeks ago, we told you your order would be shipped by now.              
Unfortunately, the vendor has been unable to deliver the item(s).             
                                                                              
 We are hopeful that the item will be in stock within the next 21 days. We    
will reserve your item on backorder and ship to you as soon as the product is 
available. If you ordered with a credit card, you will not be charged until   
the item ships.                                                               
                                                                              
If this does not meet with your approval, please contact us at                
cs@DeepDiscount.com to cancel.                                                
                                                                              
Again, our apologies for the delay and any inconvenience you may have         
experienced.                                                                  
                                                                              
Best regards,                                                                 
DeepDiscount.com Customer Service

         Item #            Description                                        
         BAN080304         DVD : LUCKY STAR V.04 (LE)

OK, this is getting annoying now, but I don't mind waiting, really. I am a patient guy. No need to send them an email complaining about something they can't help. They say they will get it to me, so they will.

April 9th, 2009:

Code: Select all

Thank you for your recent order.  Unfortunately, the item(s) listed below
have been discontinued by the manufacturer and are no longer available
at this time. We apologize for your disappointment.  Since this item(s) was
canceled from your order, your credit card was not charged for that item.

We encourage you to consider another item from our product selection and to
shop with us again. If you have any questions about your order, please send
an e-mail to our customer service department at: cs@deepdiscount.com or
you may call us at 1-800-264-5076.

  Item #          Description                              Quantity Cancelled 
  BAN080304       DVD : LUCKY STAR V.04 (LE)                           1.00 

Somehow, I managed to not see this until today when I was wondering when they were going to ship my DVD.

THIS IS TOTAL CRAP.

The end.

[Sukunai]

Lesson learned, you can always download it eh.

[Garylisk]

Lesson learned, you can always download it eh.

Luckily Amazon has them in stock.

You can't download limited edition extra swag!

[guy07]

You can't download limited edition extra swag!

Nor do we need it.

[Garylisk]

You can't download limited edition extra swag!

Nor do we need it.

You're no fun

[Pwolf]

I had a similar issue with DDD a few years back. Instead of waiting, i just went to best buy and picked it up and then canceled the order. Think that was the last time i bought something from DDD.

[downwithpants]

I had a similar issue with DDD a few years back. Instead of waiting, i just went to best buy and picked it up and then canceled the order. Think that was the last time i bought something from DDD.

same here. waited 3 months. it was for rock band 2.

[guy07]

You can't download limited edition extra swag!

Nor do we need it.

You're no fun

It's true.

[JaddziaDax]

Rightstuf does that to me sometimes

[LantisEscudo]

DDD is okay if they have disk in stock. For preorders and backorders they're a steaming pile of crap and not worth bothering with.