How To Resolve Donation Problems

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GloryQuestor
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Re: How To Resolve Donation Problems

Post by GloryQuestor » Sat Jul 11, 2020 8:23 pm

CrackTheSky wrote:
Mon Jul 06, 2020 8:41 am
I donated a week and a half ago and it still has not been confirmed (also sent an e-mail to the address above with no reply as of yet). Can somebody help?
We have made a recent global announcement concerning this issue. We do apologize to you and to others here who have seen significant delays in processing your donations, and hopefully we can straighten them out shortly.
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NIGHT 2
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Re: How To Resolve Donation Problems

Post by NIGHT 2 » Fri Jan 15, 2021 1:12 pm

Hello.
Someone can check the receipt of payment to the account?
I emailed to <amvorg@hotmail.com>, but no result yet.

Paypal, payments date: Dec 30, 2020
Spoiler :
Operation code: 2HJ11590F3222611V
User Name: NIGHT 2 (link}

Jan 15, 2021
PLEDGE DATE AMOUNT TYPE STATUS
Dec 29, 2020 $12.00 ANNUAL PENDING
No payments have been received for this pledge.

TOTAL PLEDGED: $24.00 TOTAL DONATED: $12.00

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GloryQuestor
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Re: How To Resolve Donation Problems

Post by GloryQuestor » Sat Jan 16, 2021 12:57 pm

NIGHT 2 wrote:
Fri Jan 15, 2021 1:12 pm
Hello.
Someone can check the receipt of payment to the account?
I emailed to <amvorg@hotmail.com>, but no result yet.
Thank you for your support, your donation has been processed! :)
Website Administrator, AnimeMusicVideos.Org
Samurai Warriors Productions
Pittsburgh Japanese Culture Society Events - AMV Department Head
Middle Tennessee Anime Convention - AMV Contest Manager & AMV Events
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NIGHT 2
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Re: How To Resolve Donation Problems

Post by NIGHT 2 » Sat Jan 16, 2021 3:32 pm

Thanks, info (PLEDGE STATUS) has been updated :wink:

erulogos
Joined: Wed Jun 04, 2003 12:02 am
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Re: How To Resolve Donation Problems

Post by erulogos » Tue Mar 16, 2021 12:14 am

So my donation has not credited since being made on Feb 22, and I've sent email trying to resolve it but received no replies. Is the donations email still valid, or should it be sent someplace else at the moment? I did confirm that PayPal sent it to the correct recipient, and that my site username was included (I used the link from the make a donation page so i would hope it would be set up with everything it needs, but I checked the receipt email just in case.)

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GloryQuestor
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Re: How To Resolve Donation Problems

Post by GloryQuestor » Tue Mar 16, 2021 9:16 pm

erulogos wrote:
Tue Mar 16, 2021 12:14 am
So my donation has not credited since being made on Feb 22, and I've sent email trying to resolve it but received no replies. Is the donations email still valid, or should it be sent someplace else at the moment? I did confirm that PayPal sent it to the correct recipient, and that my site username was included (I used the link from the make a donation page so i would hope it would be set up with everything it needs, but I checked the receipt email just in case.)
We have reviewed our donations and found your donation. Your status should now be updated to reflect receipt of donation.

If you still do not see your donation status, please let us know, and thank you again for your support of the Org!
Website Administrator, AnimeMusicVideos.Org
Samurai Warriors Productions
Pittsburgh Japanese Culture Society Events - AMV Department Head
Middle Tennessee Anime Convention - AMV Contest Manager & AMV Events
Anime Weekend Atlanta - Video Art Track Assistant Director of Programming

cattynebulart
Joined: Sun Mar 28, 2021 10:25 pm
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Re: How To Resolve Donation Problems

Post by cattynebulart » Thu Apr 01, 2021 10:00 pm

I donated last sunday, and I still have the donation pending warning.

Transaction ID
5E576393HJ462993G
Transaction date
Mar 28, 2021

anthonypokemon
Joined: Mon Jun 09, 2008 2:49 am
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Re: How To Resolve Donation Problems

Post by anthonypokemon » Fri Apr 02, 2021 5:01 pm

Ive donated recently that was long overdue 4.00

Transaction ID 1B479185P65935159

Sent March 26, 2021
Image

Revived in 2019 and back for more...

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GloryQuestor
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Re: How To Resolve Donation Problems

Post by GloryQuestor » Fri Apr 02, 2021 11:22 pm

cattynebulart wrote:
Thu Apr 01, 2021 10:00 pm
I donated last sunday, and I still have the donation pending warning.
anthonypokemon wrote:
Fri Apr 02, 2021 5:01 pm
Ive donated recently that was long overdue 4.00
Your donations have been recorded and you should see that your member accounts now reflect same. If you still do not see your donation status, please let us know.

Thank you again for your support!
Website Administrator, AnimeMusicVideos.Org
Samurai Warriors Productions
Pittsburgh Japanese Culture Society Events - AMV Department Head
Middle Tennessee Anime Convention - AMV Contest Manager & AMV Events
Anime Weekend Atlanta - Video Art Track Assistant Director of Programming

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