http://www.theregister.co.uk/content/54/28009.html
One mad consumer relations team might be an isolated incident, two begins to look like a trend. The dismissive response Bertelsmann Music Group's copy protection team recently issued to a consumer's query essentially boiled down to, 'all Cds will be copy protected, it's not our problem that they won't play on some devices, so tough.' But apparently, it's a competition. EMI Germany is taking pretty much the same attitude, and its humorously-tagged Consumer Relations team is calling the customers pirates while it's about it.
Thanks to DeeKay for drawing our attention to this little stunner, and for help in the translation. German speakers can view the original in all its glory here, but we think the following loose translation captures the flavour of the atrocity (our bold on the best bits)...(ed. translation follows)...
"<snip>...If you plan to continue protesting about future audio media releases with copy protection, forget it; copy protection is a reality, and within a matter of months more or less all audio media worldwide...(will be)...copy protected. And this is a good thing for the music industry. In order to make this happen we will do anything within our power - whether you like it or not."