How To Resolve Donation Problems

[GloryQuestor]

Not sure if went or...or not. Been a while now

I manually fixed it. Should be okay now.

[danwild6]

I donated nearly a month ago on July 27th but my donation still hasn't been confirmed

[GloryQuestor]

I donated nearly a month ago on July 27th but my donation still hasn't been confirmed

I manually fixed it. Should be carried over now.

[moebius77]

Hi Donated via Pay Pal but somthing bugged it seems Pay pal says its payed but ur site dosent.
Sent a mail but no Replay.
How long does it usally take ?

[GloryQuestor]

Hi Donated via Pay Pal but somthing bugged it seems Pay pal says its payed but ur site dosent.
Sent a mail but no Replay.
How long does it usally take ?

Hi, moebius77:

Sometimes you have to give donations 3-5 days to clear, as there are times Paypal will hold up a payment until the account clears on their end -- we are not sure why they do it, but they do. There is also the possibility it is a problem in the bridge between the Org and Paypal, and it's those times that we typically do a manual approval after reviewing past transactions. No worries, though -- your donation perks activate based on the date of the payment being approved in our system, not when you pledge. So, if you do not see any change in activity 3-5 days after you make the payment, please let us know at that point, and we will look into it then.

Thanks

[moebius77]

Payment worked out Thx for the Help

[Mol]

Yea. Been a while. Take a look D: Thx.

[Kionon]

Mol, did you donate?

[Mol]

Yup

[Kionon]

Thanks!