How To Resolve Donation Problems

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Nya-chan Production
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Re: How To Resolve Donation Problems

Post by Nya-chan Production » Sat Jun 01, 2013 5:30 pm

mirkosp wrote:
Verifying transaction information...

ERROR: PayPal response was INVALID
Org still hates yurop? :uhoh:
Probably just Italy ;3
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sircrackpot
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Re: How To Resolve Donation Problems

Post by sircrackpot » Sun Jun 02, 2013 7:37 pm

Sent an e-mail over 2 weeks ago with no reply. I donated 12 bucks via paypal.

Receipt No: 1922-6402-0286-6675 from Sircrackpot
...Yeah, I know she's a trap.

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Re: How To Resolve Donation Problems

Post by BasharOfTheAges » Mon Jun 03, 2013 5:31 pm

mirkosp wrote:
Verifying transaction information...

ERROR: PayPal response was INVALID
Org still hates yurop? :uhoh:
I thought they just hated paypal's newer API. It's done that to me for at least 2 years now.
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mirkosp
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Re: How To Resolve Donation Problems

Post by mirkosp » Tue Jun 04, 2013 7:23 am

Same here, it always did that to me, but I read that it had been fixed for most people... :?
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GloryQuestor
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Re: How To Resolve Donation Problems

Post by GloryQuestor » Fri Jun 07, 2013 6:46 pm

First, for those who haven't gotten a response in two or more weeks, really sorry about that. I manually updated the donations for the last month, so any statuses that weren't updated should be now. If you made a donation and still haven't seen any change, please send me a PM right away, so I can review our records.
mirkosp wrote:Same here, it always did that to me, but I read that it had been fixed for most people... :?
It still does work automatically for many people. I'm still clueless as to why some people have been getting approved and yet others are pending approval. I had thought it was the verification process at first, but I've seen pending requests for both verified and unverified accounts. Ever since PayPal updated their UI, it's been playing a bit of havoc with our plug-ins. We did get most of the problems smoothed over, but there's just still these few that don't get approved right away. :(

Also, just to reiterate, if you made a donation payment, even if it gives you that "INVALID" message or you don't see an immediate change, it is 99% certain that the donation has been received. On some accounts where the payment was made but not verified, it can take 3-7 business days for PayPal to process it properly and for it to report through our system.

Please continue to send e-mails if your status does not change within 7 days of the payment being made.

Thank you.
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BasharOfTheAges
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Re: How To Resolve Donation Problems

Post by BasharOfTheAges » Mon Jun 10, 2013 7:16 pm

Does the API fundamentally do something different if it's handled as a back account transfer vs a credit card payment? Like the whole not actually clearing right away thing...
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Re: How To Resolve Donation Problems

Post by BlackEscaflowne » Wed Jun 19, 2013 10:32 am

Silly question - to what e-mai ladress to I direct a payment via PayPay?

I assume donations@animemusicvideos.org?

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Re: How To Resolve Donation Problems

Post by BlackEscaflowne » Sat Jun 22, 2013 5:28 am

Ya know, I'd really like to donate.....

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mirkosp
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Re: How To Resolve Donation Problems

Post by mirkosp » Sat Jun 22, 2013 7:27 am

http://www.animemusicvideos.org/members/pledges/

After doing the pledge, you can pick how to donate, and you'll get redirected to the org's paypal.
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Re: How To Resolve Donation Problems

Post by BlackEscaflowne » Sat Jun 22, 2013 3:51 pm

Thanks.

pledge made :wink:
Reciept 2P556412C1557513J.

Did get a pay Pal INVALID response, but I hear it's not problem.

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