Ulead Tech Support Job

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Ulead Tech Support Job

Postby narcted » Tue Feb 15, 2005 5:32 am

If you live in or near Torrance, CA and you are proficient with computers with an interest in video editing, this job may interest you. Ulead makes video editing software.

Software technical support, multi-media
Ulead Systems, Inc.

Need a team player with excellent customer service skills who excels in a fast paced environment to provide consumer support via phone and email. Will advise end users on product applications, compatibility, and troubleshooting problems. Must have good analytical, problem solving, research skills and solutions oriented attitude. Candidate should have experience with desktop application support and working knowledge on PC hardware troubleshooting. Good communication skills are a must. Ability to work under pressure with customers and other technical staff is necessary. Only self-motivated and goal oriented applicants need apply. Specific duties includes: --Working knowledge of Ulead software --Provide technical support to resolve any hardware and/or application issues in a timely manner. --Handle customer inquiries providing information on product application, product compatibility, etc. --Troubleshoots a wide variety of product problems to minimize merchandise returns. Send resume, salary history to: "Tech Support" in subject line of email or on fax cover sheet ronaldd@ulead.com, Fax 310 896-0071

Published by Daily Breeze
narcted
 
Joined: 03 Sep 2003
Location: Los Angeles, CA.

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