eternityprod wrote:so should i just leave it as is? since the local link is fine
mirkosp wrote:The other solution would be re-encoding the video to something else, requesting a file change on local, then requesting the preview to be re-encoded, and then wait for the preview to be re-encoded from the new local file (which could potentially take years since the queue is very long and priority is given to new vids) - not really worth it, imho.
Corran wrote:There are three options...
- If a moderator marks the video for re-encoding it gets priority before all remaining encodes. Though in this case I doubt marking it for re-encode will help much.
- You can request to replace the local video with a different encode. In this case the re-encode of the video is automatic, no moderators need to do anything here except approve the local file deletion.
- The last option is to simply delete the preview version and only have the local file available.
As for why it didn't encode properly, I am not sure. Mplayer is the decoding software used by the server. If it can't render it properly, the resulting encode will also have problems. We've encoded many .mov files thus far and of the ones I've watched, I have not noticed many issues. I'd chalk it up to what Zarxrax mentioned. If you can re-encode the video on your end, I'd do option 2. While I don't think option #1 will help, I've marked the video for re-encode using the existing file since it won't really hurt to do so...mirkosp wrote:The other solution would be re-encoding the video to something else, requesting a file change on local, then requesting the preview to be re-encoded, and then wait for the preview to be re-encoded from the new local file (which could potentially take years since the queue is very long and priority is given to new vids) - not really worth it, imho.
Re-encodes can be done within an hour or two. If I recall correctly, existing previews marked for re-encode get deleted at 13 minutes after the hour and then are reset to the top of the encoding queue. The only time a user's videos get shoved to the end of the queue is if they opt out of streaming on their user profile page and then opt back in. This is done so users with normally high priority encodes don't tie up the queue by re-encoding their videos multiple times.
eternityprod wrote:yea if the reencode doesnt work i would like to just delete the preview but i cant find that option how do you do that
BasharOfTheAges wrote:eternityprod wrote:yea if the reencode doesnt work i would like to just delete the preview but i cant find that option how do you do that
It's in your profile, A check box that says you want to opt-in to previews in general. It'll delete them all (and not allow you to look at other people's previews too).
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