How To Resolve Donation Problems

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Re: How To Resolve Donation Problems

Postby 0201693 » Sat Dec 14, 2013 1:44 pm

I am also awaiting account being updated with pledge, payment sent on 2nd December. Sent a few emails with paypal details. Thanks.

Edit: Now resolved, thanks again!
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Re: How To Resolve Donation Problems

Postby stangace20 » Fri Feb 21, 2014 3:08 am

I made a donation of $12 a few days ago through paypal....it went through fine but it seems like I still haven't been granted full donater privileges yet....true I forgot to include a note about in my paypal transfer but my UN for the paypal is the same as it is for this one so I figured it would be pretty easy to figure out who it's from
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Re: How To Resolve Donation Problems

Postby stangace20 » Fri Feb 21, 2014 3:12 am

....to clarify it was on Feb 12th (won't let me edit my previous post)
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Re: How To Resolve Donation Problems

Postby GloryQuestor » Sun Feb 23, 2014 8:28 pm

Should be fixed for you now. :)
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Re: How To Resolve Donation Problems

Postby stangace20 » Sun Feb 23, 2014 9:46 pm

yep it has, thanks
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Re: How To Resolve Donation Problems

Postby Bermuden » Sun Jun 08, 2014 1:03 am

Is it possible to do a one-time donation without penalty? In other words, can I donate to support the site and for one year of associated privileges without committing to give every year - for ever?

I would like to donate, but the rules and the fact that the page says "annual" commitment imply that if I ever stop donating, I will not be able to download for a year. This has prevented me from giving in the past as, at least if I am interpreting the rules correctly, there is a strong dis-incentive for giving i.e. being cut off if I ever stop. I would like to support the site (and pay for my bandwidth) but don't want to pay forever (I can foresee my interest slowly waning, but not dyeing, over the next 20+ years) or be blocked for a year.

Am I missing or misinterpreting something?

I Love AMVs and this site. (please don't think that I am tiring to be difficult or cause problems :)
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Re: How To Resolve Donation Problems

Postby Ileia » Sun Jun 08, 2014 1:27 am

Don't worry, it's not automatic or recurring. Say, for instance, if you donate $12. After a year, you'll get some notifications that your donator status and privileges are going to expire. You can either donate again or don't. If you don't, you just lose the extra privileges, it goes back to how it was.
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Re: How To Resolve Donation Problems

Postby Bermuden » Mon Jun 09, 2014 3:36 am

Thanks, will do.
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Re: How To Resolve Donation Problems

Postby irriadin » Sun Sep 28, 2014 11:47 pm

Still haven't gotten my donation confirmed. I sent it in several weeks ago...
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Re: How To Resolve Donation Problems

Postby GloryQuestor » Wed Oct 01, 2014 7:36 pm

irriadin wrote:Still haven't gotten my donation confirmed. I sent it in several weeks ago...


Sorry for the wait, Ryan. It got stuck in the system, so I processed it manually earlier today.

Thanks :)
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